Our mission is to inspire the world to embrace cryptocurrencies. In order to provide investors with a safe and secure trading environment when trading on our platform, Kryptdex is committed to maintaining an emergency insurance reserve of $200 million for our users.
Our wallet addresses are made publicly available to demonstrate the importance of transparency and integrity on Kryptdex
The protection fund contains a significant portion of USDT stablecoin to reduce volatility and Kryptdex will continue to monitor the size of the fund in order to ensure the fund size remains adequate.
The Kryptdex Protection Fund is entirely self-funded. As such, we are able to efficiently cover any loss to our users' funds without external bureaucracy.
The deposit rewards will be distributed within 5 working days after you complete KYC and make a deposit. The coupons will be automatically distributed after you complete KYC. The rewards and coupons you receive can be found in “My Rewards”.
Cryptocurrency trading is subject to high market risk,
and we encourage all our users to make their trades
cautiously. As per Kryptdex's official Risk Disclosure
and compliance policies, Kryptdex is not responsible for
trading losses and, as such, these incidents will not be
covered by the Kryptdex Protection Fund. Attempting to
commit fraud or abuse on the Kryptdex platform also
excludes such individuals from coverage in the Kryptdex
Protection Fund.
The Kryptdex Protection Fund explicitly, but not
exhaustively, does not cover incidents where the user is
deceived into authorising a transaction or mistakenly
authorises a transaction. This also extends to cases
where there appears to have been an unauthorised
transaction, but no external transfers have been made.
In the rare and regrettable event that a user may require aid from the Kryptdex Protection Fund, users should contact the Kryptdex Protection Fund team at support@kryptdex.com within 30 days of the incident Users should ensure that they have filed a police report in their local jurisdiction prior to contacting Kryptdex, and submit a copy of the police report to our team. We will use all the information provided by the user to conduct a forensic investigation and determine fair compensation.